Privacy Policy for LumaPath.ai
1. Who We Are
LumaPath.ai is the engine inside DW Conceptz, our agency that delivers strategy, web, media, content, and analytics. LumaPath operationalizes our proprietary AEO methodology via software, frameworks, and AI workflows. We help regulated industries like healthcare become visible in AI-powered platforms while staying compliant.
Product Stack: AEO Blueprint (free), Strategy Workbook (paid), AEO Insights (audit, launching Sept 2025)
Execution Models: DIY / Done-With-You / Done-For-You
2. Information We Collect
- Practice details, industry focus, size, goals
- Account info: name, email, login history
- Prompt and input data used in content generation
- Usage patterns, analytics, engagement behavior
- IP address, device type, browser fingerprint
3. How We Use Data
We use your data to personalize content, assess compliance risk, improve our products, and provide success-based support. Your data is never sold. All output is protected and designed to be HIPAA-aware.
4. HIPAA Alignment
Though not a Covered Entity, LumaPath is HIPAA-conscious:
- Zero PHI storage
- End-to-end TLS encryption
- Automated compliance scoring
- Strict content disclaimers
5. Cookies & Security
We use cookies for session management and behavior analytics. Our stack uses secure frameworks, encrypted data handling, and regular system monitoring.
6. Your Rights
You may request access to or deletion of your data at any time. Contact us at [email protected].
7. Contact Us
LumaPath.ai
Powered by DW Conceptz
Email: [email protected]
Phone: 858-799-0007
Terms & Conditions
1. Overview
These Terms and Conditions govern your access to and use of LumaPath.ai and its associated services and products, operated by DW Conceptz. By using this platform, you agree to these terms. If you do not agree, please discontinue use.
2. Who Can Use LumaPath.ai
- You must be at least 18 years old.
- You are responsible for maintaining the confidentiality of your account credentials.
- You must use the platform only for lawful purposes.
3. Our Products
LumaPath includes free and paid offerings including:
- AEO Blueprint: Strategic 90-day overview (free)
- Strategy Workbook: Templates & SOPs (paid)
- AEO Insights: Automated audits (premium, launching soon)
- Healthcare System: HIPAA-specific version (free)
- Service Tiers: DIY / DWY / DFY implementation plans
4. Subscription & Billing
- Subscription charges recur monthly unless canceled in advance.
- Payments are processed via Stripe. We do not store payment data.
- No refunds are provided once a billing cycle has started unless otherwise stated in writing.
5. Intellectual Property
- All platform content, templates, code, and audits are owned by DW Conceptz.
- Users may use content generated via prompts for their practice but may not resell, republish, or distribute platform materials.
6. Compliance Disclaimer
LumaPath is designed to assist with HIPAA-conscious content creation. However, final responsibility for legal compliance remains with the user. We do not offer legal advice. Always consult legal professionals for regulatory concerns.
7. Limitation of Liability
- We are not liable for any business losses, legal disputes, or data errors resulting from your use of the platform.
- Compliance scores are advisory. You are responsible for review before publishing any content.
8. Termination
We reserve the right to suspend or terminate your account for any breach of these terms, misuse of the platform, or unethical conduct.
9. Data & Privacy
We do not collect or store PHI. All data handling is governed by our Privacy Policy.
10. Support & Contact
Need help? Reach out to our support team at [email protected]. For account-specific concerns, email [email protected].
11. Changes to These Terms
These terms may change without notice. The most recent version is always available on this page.
12. Governing Law
These terms are governed by the laws of California, United States.
Lumapath.ai Payment & Refund Policy
1. Payment Terms
1.1 Payment Methods
We accept all major credit cards, PayPal, and ACH bank transfers. Payments are processed securely through third-party payment processors.
1.2 Due Dates
- DIY products: Payment is due immediately at checkout.
- DWY/DFY Services: First installment is due at signing. Ongoing payments follow a 30-day billing cycle unless otherwise stated in your service agreement.
1.3 Delinquent Accounts
If a payment is 10 days overdue, access to services may be paused. After 30 days overdue, Lumapath.ai may terminate service and pursue collection in accordance with U.S. debt collection laws. A late fee of 1.5% per month (18% annualized) may apply to overdue balances.
1.4 Taxes
Prices exclude applicable U.S. state sales tax, which will be calculated based on your billing address where legally required.
2. Refund Policy
2.1 Digital Products (DIY)
Refunds are available within 14 days of purchase if the product has not been accessed, downloaded, or used. Contact us at [email protected] with your order number and reason. After 14 days, all sales are final.
2.2 Coaching Services (DWY)
You may cancel with 30 days’ written notice. No refunds are issued for time already used or coaching sessions delivered. Subscription payments will stop after your notice period ends.
2.3 Project-Based Services (DFY)
These services are non-refundable once work begins. You may cancel with 30 days’ notice, and we will deliver work completed up to the termination date. Refunds are only possible before kickoff or if no deliverables have been produced.
Note: Due to the custom nature of strategy and DFY work, refund exceptions are granted only at Lumapath.ai's sole discretion.
3. Dispute Resolution
Any disputes or claims will be governed by the laws of the State of Las Vegas,NV United States. Both parties agree to attempt resolution informally before pursuing arbitration. If unresolved, claims shall be submitted to binding arbitration under the rules of the American Arbitration Association.
4. Chargebacks
Initiating a chargeback without first attempting to resolve the issue with us is a violation of this agreement. We reserve the right to dispute chargebacks and seek reimbursement for fees and services rendered.
5. Updates to Policy
This policy may be updated periodically to reflect changes in law or service terms. All updates will be posted at https://www.lumapath.ai and will include the effective date. Continued use of our services implies agreement with the most recent policy.
AEO Services
DIY: Do It Yourself Guides & Workbooks
Who it's for:
Firms with internal marketing teams or motivated individuals ready to implement AEO strategies independently.
What you get:
- • Lumapath AEO Blueprint: Professional Services Implementation Guide (FREE)
- • Lumapath - AEO Blueprint: Professional Services Strategy & Implementation Workbook (PAID)
- • Access to our proprietary ARCHITECT# Framework and core methodologies
Benefit:
Cost-effective, self-paced learning and implementation, empowering your team with our proven framework.
DWY: Done With You Hybrid Coaching & Support
Who it's for:
Firms that want to implement AEO internally but need expert guidance, accountability, and strategic oversight. This is an affordable hybrid approach.
What you get:
Benefit:
Accelerate your AEO results with expert mentorship, ensuring correct implementation and overcoming challenges efficiently.
DFY: Done For You AEO Optimization
Who it's for:
Firms that want comprehensive AEO optimization handled entirely by DW Conceptz, ensuring maximum impact with minimal internal effort.
What you get:
- • All DIY and DWY resources
- • Full AEO implementation: content creation, schema markup, authority building, entity optimization, and citation management
- • Ongoing AI visibility monitoring and strategic adjustments
- • A dedicated DW Conceptz AEO strategist manages your campaign
- • Regular performance reports and ROI analysis
Benefit:
Achieve rapid, high-impact AEO results and sustained AI recommendation dominance without diverting internal resources.
Specialized Branding Services
Who it's for:
Firms that understand the critical link between authentic storytelling, brand identity, and AI trustworthiness (E-E-A-T). This is a big revenue generator for consultants.
What you get:
- • Deep dive into your firm's unique story, values, and expertise.
- • Development of AI-optimized brand messaging that highlights human touch and credibility.
- • Strategic content frameworks designed to build E-E-A-T signals across all digital touchpoints.
- • Guidance on visual identity that communicates trustworthiness and professionalism.
Proprietary Branding Framework:
Leveraging the 146-Question Branding Framework for comprehensive brand development.
Benefit:
Build an authentic, AI-preferred brand identity that attracts high-value clients by leveraging your true E-E-A-T. This is more than just creative design; it's strategic brand architecture for the AI era.
If you want a quick scorecard for your site, we’ll share a one‑page checklist.
Book a complimentary 15-minute consultation with Daisy Watkins to discuss your firm's unique challenges and opportunities in the AI-driven marketplace. If you ever need a more custom approach—branding, campaign strategy, content creation, or done-for-you services—DW Conceptz has your back. Just hit us up at dwconceptz.com.
💥Need more support? We’ve got you covered.
❝ When you’re ready to scale beyond DIY, DW Conceptz offers custom marketing strategies, branding, and AI consulting tailored for businesses like yours.❞
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INTRODUCING
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Here's what you get:
➤ Exclusive AI-Powered Templates
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➤ No commitment, cancel anytime
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Their AI-powered tools are easy to use, and the results speak for themselves. We've seen a substantial increase in website traffic and sales. Highly recommend!
Latest Insights from the Lumapath Blog
Why Visibility in AI Results Will Soon Matter More Than Google Ranking
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Let's get you seen
What is Lumapath AI?
Lumapath AI is an AI-driven platform offering customizable apps, expert support, and powerful tools for businesses and individuals.
What kind of AI tools does Lumapath AI marketing kit offer?
Our platform provides a range of AI-powered tools for marketing, productivity, and more, tailored to your specific needs.
How much does Lumapath AI Marketing kit cost?
Our plans start at $19/month, with flexible pricing options to suit your budget and requirements.
Is there a free trial or sign-up bonus?
Yes, you can sign up for free and explore our platform's features and benefits.
Do I need technical expertise to use Lumapath AI kit?
No, our platform is designed to be user-friendly, and our support team is here to help you every step of the way.
How long until I see results from AEO efforts?
Most firms begin seeing initial AI visibility improvements within 60-90 days of consistent implementation. Significant business impact typically occurs in months 4-6. This timeline varies based on your industry, competition, and implementation consistency.
How is AEO different from SEO?
While SEO focuses on ranking in traditional search results, AEO focuses on being recommended by AI systems like ChatGPT when users ask questions. AEO emphasizes conversational content, problem-solving formats, and entity recognition rather than keywords and backlinks.
Can I customize the AI tools to fit my business needs?
Yes, our platform offers customizable apps and tools to suit your specific requirements. Talk to us for more customized app.
☎️877-450-0009
What kind of support does Lumapath AI offer?
Our team provides expert support to help you get the most out of our platform and resolve any issues.
Is my data secure with Lumapath AI?
Yes, we prioritize data security and use industry-standard measures to protect your information.
How reliable is Lumapath AI's platform?
Our platform is designed for high uptime and performance, ensuring you can work efficiently and effectively.
How do I get started with Lumapath AI marketing kit?
Simply sign up for an account, choose your plan, and start exploring our platform's features and tools.
Do I need technical expertise to implement AEO?
While some aspects (like schema markup) benefit from technical assistance, most AEO strategies can be implemented by non-technical professionals. Our workbooks provide copy-paste templates for technical elements, and you can always engage your web developer for more complex implementations.
Will AEO replace traditional marketing?
AEO complements rather than replaces traditional marketing. As AI adoption grows, AEO becomes an increasingly important channel for client acquisition, but should be part of a comprehensive marketing strategy that includes referrals, networking, and other proven approaches.
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